Windows 7 - Change Adapter Settings is blank / empty

imageFollowing a BSOD, I had a problem on my DEV machine where:

  1. Ethernet (wired) connections quit working altogether.
  2. Wireless adapter was only working temporarily.
  3. The “Change Adapter Settings” page was blank. No network adapters were listed or found.
  4. Network Icon in the System Tray had a Red X.
  5. Device Manager showed a Orange ! Triangle on all physical hardware network adapters. With various error codes such as “The parameter is incorrect.”
  6. Wireless eventually stopped working (after re-installing the wireless card).
  7. All IP & DHCP communications ceased to function. However, my wireless network card DID authenticate to a WEP encrypted wireless network, but no IP address was assigned.
  8. Virtual Hamachi adapter was also missing.
  9. Adding a new physical NIC to the motherboard did not solve the issue nor could I obtain an IP address with a newly installed NIC.

I had a strong suspicion that the BSOD I previously experienced goofed up some obscure registry setting deep inside windows’ networking sub system. Somewhere. After hours of searching, I found this small suggestion:

If the Network Connections window starts to open, but then closes immediately or "hangs," complete these steps:

  1. Click Start, click Run, type regedit, and then press ENTER.
  2. Locate and then click the following registry subkey:

    HKEY_LOCAL-MACHINE\SYSTEM\CurrentControlSet\Control\Network

  3. Right-click this subkey, click Export, and then save the selected branch in a file.
  4. Click the Network subkey again, and then delete the Config entry. Do not delete the Network subkey. The Config entry will be reconstructed when you restart the computer.
  5. Restart the computer. You may have to manually turn off the computer.

http://support.microsoft.com/kb/825826#Method_4

This did it for me. Finally, I can re-enable my network adapters and use the internet once again.

Hope this helps,
Brian Chavez

Comments

# re: Windows 7 - Change Adapter Settings is blank / empty
Gravatar This didnt work for me, mine is still blank and in the network & sharing thing it says "Unknown" right at the top.... im not sure, and i really hope it doesnt mean my network card has physical damage, but network cables and wifi seem useless for internet or simple LAN.... although my USB 3G Modem works fine still
Left by angelo on 5/15/2011 8:57 AM
# re: Windows 7 - Change Adapter Settings is blank / empty
Gravatar Thanks, this was exactly what happened to me!
Left by Dean on 6/22/2011 1:28 PM
# re: Windows 7 - Change Adapter Settings is blank / empty
Gravatar hello bro,I have same problem like you,I follow your instruction completely but not happened to me.:(
and the big problem is my SYSTEM RESTORE not working (partially restore then failed)...
email me if you can give me other suggestion,i hope that can solve the problem,thanks.
Left by ievand on 7/6/2011 4:29 PM

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